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    Safety Centre

    What to ask your pharmacist

    A printable list. Take it with you (or open on your phone) when collecting a GLP-1 or peptide medicine for the first time. The pharmacist is the medication-expert link in your care; their job description includes answering these. Don't feel awkward — a good pharmacist welcomes the questions.

    Verifying the medicine

    • Can you confirm this is the genuine licensed product (brand name)?
    • Can I see the batch number and expiry on the box and the pen?
    • Is the PIL inside the box, and in English?
    • Is the tamper-evident seal intact?
    • If anything about the packaging looks unusual, who do we report it to together?

    Storage

    • Does this need refrigeration before first use?
    • How long can it stay at room temperature once in use?
    • What temperature range is the in-use limit?
    • What do I do if it's been outside the fridge for longer than the limit?
    • If I'm travelling, what's the practical advice for keeping it cool?

    Dosing and administration

    • Can you walk me through how to use this pen?
    • Where on my body should I inject? Should I rotate sites?
    • What time of day should I take it, and is there a best day of the week to use weekly products?
    • What do I do if I miss a dose?
    • What do I do if I accidentally take two doses too close together?
    • How many doses are in each pen and how long should it last me?

    Interactions

    • I'm also taking [list of medicines and supplements] — are there any interactions I should know about?
    • Does this affect contraceptive absorption? (Especially for Mounjaro.)
    • Are there any OTC products (painkillers, antacids, vitamins) I should avoid?
    • Can I drink alcohol on this? In what amounts?
    • Any food I should avoid or focus on?

    Side effects

    • What are the common side effects to expect?
    • When in the dose cycle do side effects peak?
    • Is there anything I can take or do to help with nausea or constipation?
    • What side effects mean I should contact someone urgently?
    • How do I report side effects on Yellow Card?

    What to watch for

    • What symptoms mean I should stop the medicine immediately?
    • What symptoms mean I should call 111 or 999?
    • What's the route to contact you (or another pharmacist) out of hours?

    Sharps and disposal

    • Do I need a sharps bin? Where do I get one?
    • How and where do I dispose of a used pen?
    • Can I bring used pens back to the pharmacy?

    If you bought online and are unsure

    You can take a pen and packaging to a UK community pharmacy and ask them to check it. Most pharmacists will engage seriously with this — they don’t want patients on counterfeit medicines either. If they identify it as suspect, they can help you report it.

    Printable version

    Use Ctrl+P (or Cmd+P) to print this page directly. The headings and bullets are designed to be readable on paper as a one-page checklist.

    Sources & further reading

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